A street of brick terraced houses on a bright morning

Properties & Landlords in Australia

Every repair, contractor, certificate and inspection, with landlords and tenants kept up to date.

Properties & Landlords works beside your agency software. Rent and client money stay where they are; the repairs, the contractors and the compliance come into one place.

See the plan

What it does

From the tenant’s report to the landlord’s statement

Tenants report repairs from a link or QR poster, no login, and follow them to done
Jobs to contractors with their insurance checked; several quotes by link
Landlords approve costs in their portal, or you go ahead within their limit
Gas, electrical and alarm certificates for each UK nation and Australian state
Routine inspections room by room, with photos, sent to the landlord
One monthly statement per landlord, and costs out to your accounts system
Bring your properties, landlords and tenants in from a spreadsheet

Repairs in Properties & Landlords, each with its stage — Every repair, its stage and the time the law allows.

A repair, start to finish

Everyone sees where it has got to.

The tenant reports it

From a link or the QR poster in the home, with photos and no login. They can follow it until it is done.

A contractor takes it

Sent to a contractor whose insurance is checked, or out to several for quotes by link.

The landlord approves

In their own portal, or you go ahead within the spending limit they have set.

It goes on the statement

The cost goes on that landlord’s monthly statement, one statement per landlord.

Certificates

The checks for each state and territory

Smoke alarms, gas and electrical safety checks, and pool barriers where there is a pool, for each state and territory. What is due, and when, on every property.

Inspections

Room by room, with photos

Move-in, routine and move-out reports: each room good, fair or poor, and anything to fix raised as a job. Pinnqle works out the notice the tenant must be given, and flags a routine inspection booked too soon in New South Wales and Queensland. The landlord reads the report in their portal.

Repair deadlines

The time the law allows, on the job

An urgent repair in Victoria, New South Wales or Queensland carries its state’s rule beside it, so you know when a renter could arrange the repair themselves.

Who signs in

Your staff, as many as you have

Landlords, tenants and contractors use their own links and portals, and are not charged for.

Getting started

We bring your rent roll in

Your properties, landlords and tenants come in from a spreadsheet, and your team is trained by video call.

Your agency software

It stays where it is

Rent, deposits and client money stay in the software you use now. Properties & Landlords takes the repairs, contractors, certificates and inspections.

The plan

Priced by the number of properties you manage.

Unlimited staff users, and landlords, tenants and contractors are free. We price it for your portfolio after a demo.

Guided setup: we bring your rent roll in
Training by video call
Support by message within one working day, and video calls with us by booking
Works beside your agency software: rent and client money stay where they are

For letting agents

Properties & Landlords

For letting agents and property managers: every repair, contractor, certificate and inspection, in your words, with landlords and tenants kept up to date.

Unlimited staff users · landlords, tenants and contractors free · Priced by the number of properties

Tenants report repairs from a link or QR poster, no login, and follow them to done
Jobs to contractors with their insurance checked; several quotes by link
Landlords approve costs in their portal, or you go ahead within their limit
Gas, electrical and alarm certificates for each UK nation and Australian state
Routine inspections room by room, with photos, sent to the landlord
One monthly statement per landlord, and costs out to your accounts system

Everything in Properties & Landlords

Bring your properties, landlords and tenants in from a spreadsheet

Questions

What property managers ask us first.

Does it replace our agency software?

No. Rent, deposits and client money stay where they are. Properties & Landlords takes the repairs, the contractors, the certificates and the inspections, with a monthly statement for each landlord.

Does it link to PropertyMe or PropertyTree?

Not yet. Your properties, landlords and tenants come in from a spreadsheet exported from it, and we do that with you.

Do landlords, tenants or contractors pay, or need an account?

No. Tenants report and follow repairs from a link or a QR poster with no login, landlords have their own portal, and contractors work from links. None of them is charged for.

How is it priced?

By the number of properties you manage, with as many staff users as you need. We give you the price after a demo, once we know your portfolio.

Which certificates does it track?

Smoke alarms, gas and electrical safety checks, and pool barriers where there is a pool, for each state and territory.